Yes! We sell Eastwood® Guitars directly from this website, and ship worldwide, straight to your door. Not sure about buying online? Don't fret... every order through us qualifies for our Zero-Risk Returns policy.

All transactions will occur in USD. Occasionally, an international transaction may prompt a small (usually 3%) Foreign or International Transaction Fee. This fee is not charged by us - if you have been charged such a fee, please contact your bank / credit card provider.

If the instrument you want is not currently in stock, but is available for pre-order, you can place an order for it now to reserve it.

Most items will give you the option to either buy it outright, or pay a small deposit. If you pay only a deposit, the remainder will be charged to you only once your instrument arrives in stock.

Please see this page for a list of all incoming inventory.

The amounts shown on your invoice reflect the exact amounts charged by us, through our store.

If your shipping address is outside of the USA, your courier will collect taxes / import duties prior to delivery. (Example: if you are in the EU, VAT and any applicable import fees would be collected on delivery. Please see this page for details.)

Regardless of where you live, some customers may see a small (usually 3%) "International" or "FX" fee on their statement post-purchase. This is not a charge from us, but from your bank. Please contact your bank / credit card provider for more information if you've received such a charge.

At this time, we do not offer individual custom builds. That being said, we're always running ideas for new models on our Custom Projects page.

These are instruments that do not yet exist, but rather are ideas for new models that you can help come to fruition. Think of them as "Kickstarter" campaigns - we collect a small deposit up front, and if the project garners enough interest, the instrument goes into production. Once complete, we collect the remaining balance, and ship your guitar.

For more details, please see this page.

P.S.: We love hearing new suggestions for models. If you have an idea, please let us know!

The Eastwood Guitars fulfillment warehouse is located in Nashville, TN., USA. 

We offer affordable worldwide shipping with a 100% delivery guarantee. If an item is lost or misplaced during transit, we've got your back. However, if you would prefer to require a signature on delivery, you can opt for that when you place your order.

Every instrument purchased from Eastwood Guitars is backed by our Lifetime Limited Warranty, and receives a full, professional set-up by one of our qualified technicians prior to shipping. 

Most orders ship out within 2-5 business days of being placed. Total transit time varies depending on your address.

Please view our shipping page for more information.

Domestic Shipping throughout Continental USA FREE. There are expedited options available as well, which you will be presented with at checkout.

If having a guitar shipped outside of the USA, we offer fast and affordable shipping. A total shipping fee will be calculated at the end of checkout, based on your address. 

Yes. If you are not happy, we are not happy. If you receive your item and simply do not like it for any reason, you can return for a full refund (less shipping) within 45 days of your purchase date.

If the item is "not as advertised", damaged or needs additional setup, we will refund, repair or replace at our expense, including shipping costs (Continental USA only).

Between 45 - 120 days, if you wish to return your item, we will retain a 20% restocking fee from your refund amount. After that time we will entertain returns or exchanges on a case by case basis only.

For more information, please view our zero-risk returns page.

More often than not, when our customers send a guitar back it is for replacement or exchange for another model. However, If a refund is agreed upon, it will be issued via the same payment method that was used to place the order. Even if an original credit card has expired or has been cancelled, refunds sent back to these cards are typically redirected to a new card. The only circumstances in which a refund would not be sent back to the original payment method are the following:

The time limit for refunds via certain payment method has expired: Some payment providers (such as PayPal Express) have a strict deadline on when a transaction can be refunded. If a refund is decided upon after the deadline has been reached, an alternative method will be arranged.

Our instruments are crafted in some of the best factories based in Korea, Indonesia, and China. Final inspections and set-ups are conducted at our headquarters in Nashville, TN.

While it's a pretty safe bet to say that a Mandocaster will weigh a lot less than a Wolf Guitar, there are a number of variables that can affect an instrument's final weight. After all, wood is an organic material; even two of the exact same models built at the exact same time and using the same materials can have a different weight.

For this reason, any weight measurements published on our website are to be considered as averages only. Final results are usually close to these values, but can sometimes be +/- as much as a pound or more. If you need an instrument to be within a specific weight range, we will do what we can to accommodate you.

Yes, when you purchase from this website you are automatically enrolled in Eastwood's Limited Lifetime Warranty Program. Eastwood warrants all instruments to be free from defects in materials and workmanship for as long as the original retail purchaser owns it. Electronics, tuning machines, and case hardware are warranted for a period of one year from the date of original purchase. We also offer the option of purchasing our fantastic extended warranty options Lifetime Plus or Lifetime Prime.  

Unless otherwise specified, any guitar purchased from our web-store will not ship with a case included. Please view our Case / Gig Bag selection for availability.

You can purchase a digital gift card of varying values from our store here. Upon purchase, you will receive an e-mail which includes a code which can be applied to a future order. Gift Cards can be used toward any item on our store, and have no expiry.

If you have received a credit note from one of our staff members, please contact us at info@eastwoodguitars.com to apply it to a future order. Please note that all credit notes expire after three years.

Please fill out our Eastwood Artists Submission Form.

Preferred requirements are that you or your band:

•Tour nationally.
•Have recorded material for sale.
•Have a press kit to send us.
•Are on a record label.
•Have management.
or,
•You are a studio musician who works with high profile artists.

If you are interested in becoming a dealer, please send us an EMAIL with a short description of your store and shipping address.