Shipping Info

WE SHIP WORLDWIDE. DIRECT TO YOUR DOOR.

Our warehouses are in Chicago, Nashville, USA and Liverpool, UK.  Orders are fulfilled from whichever warehouse has the right stock and quickest shipping time to reach you.

It's the same fast delivery no matter where it ships from, and each guitar will receive a professional set-up before shipping. Typically 2-5 days delivery to your door with full email tracking. 

For security reasons, a signature will be required upon delivery of your package. 

SHIPPING COSTS:

Standard Shipping throughout the US, UK and EU is FREE. There are expedited options available as well, which you will be presented with at checkout.

If having a guitar shipped outside of the US, UK, or EU, we offer fast and affordable shipping. A total shipping fee will be calculated at the end of checkout, based on your address. 

DUTIES AND TAXES:

As of January 1st 2021, we do not charge duties or taxes for international shipments outside of the USA, UK, or Canada. These amounts will be charged and collected upon delivery. For more information, please see your government website.

We understand that BREXIT has caused quite a bit of confusion since its implementation, so if you're curious to know how we are handling things now for shipments to the European Union, please see this page.

ADDITIONAL INFO:

•Prices on our website will be charged in your displayed currency. You can change your desired currency at any time by clicking the currency selector at the bottom of the page.

• Some purchases may be flagged with a small (usually 3%) Foreign or International Transaction Fee. If you have any questions about what this fee is, please contact your bank / credit card provider.

If you require a specific delivery service please contact us directly and we will do our best to work with you.

 

Still have a shipping question? Email us…