For a while now we’ve been looking for a better way to bring custom guitars to our customers. Each and every day we receive dozens of requests for customizations and special models. While some of the ideas are downright fantastic, we just can’t create them all.
While Crowdfunding initiatives are nothing new, this model is new to the guitar industry. It’s a model we believe in, and believe our customers will appreciate and take part in. This will allow us to build more of those customer-suggested models and the best part of all – you save money every step of the way.
The deposit will be charged when you complete checkout. We will invoice the balance when your guitar is ready.
Deposits range from $100-$300USD, depending on the final retail price of the instrument.
The funding goal is determined based on the minimum quantity of deposits required to go forward with product.
Of course! You will receive a full refund if the project goal is not met within the funding period.
Unless a promotion mentions a Custom Project specifically, any discount offer is not valid toward one of these instruments. However, if you back two projects, the deposit for your third one's on us!
Production schedules vary depending on the instrument. An ETA will be shown on each project's page, and you'll be updated along the way. Your remaining balance will be invoiced when the instrument is ready to ship to you.
Yes, projects are fully refundable until we commit to production with our manufacturing facilities (typically 7-10 days after funding closes). After that time, the pre-order deposit is non-refundable.
We offer international shipping on any successfully funded model. Shipping within continenal USA, the UK, and within the EU is FREE. Shipping elsewhere varies depending upon your address, and will be charged when making your final payment. For pricing, please view our shipping page.
If you do not like the item once you’ve received it – for any reason – you can return it for a full refund LESS your initial pledge amount, or you can return it for a full store credit INCLUDING the initial pledge amount.
Please see our Zero-Risk Returns pagefor more info.
WITH EVERY ORDER
It takes time to know whether or not a new instrument is for you. So, we give you 45 days after delivery to decide!
With shipping origins around the world, experience the same fast shipping speed no matter where we ship from. PLUS, shipments within the US, UK, and EU are absolutely FREE.